Web Order Awaiting Payment

Modified on Thu, 3 Sep at 3:33 PM

Why does my web order say "Awaiting Payment"?


When you place an order from our website, we do a temporary authorization to make sure the card is valid. We then void that payment.


Your order says "Awaiting Payment" because we do not do a final charge on the order until the order leaves our shipping facility. At that point, we will process an invoice billing your chosen method of payment.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article